Let’s Talk Recovery
CATCH Recovery
125 Gloucester Rd,
South Kensington,
London SW7 4TE
Phone: 020 3098 2503
Email Us: info@catchrecovery.com
You Are Not Alone – Emergency Contact Information
Looking to contact someone in an emergency?
- If you need urgent mental health advice or medical support, please call the NHS 24 helpline as soon as possible on 111. The advice is free and could save your life. You can also dial 999 if someone is seriously ill, injured, or at risk of dying.
- If you would like to talk to someone in confidence at any time of the day or night, call the Samaritans on 116 123. You can also write things down in an email. Send it to jo@samaritans.org.
Other Services Available to You
Give Us a Shout: A free, confidential, 24/7 text service providing urgent mental health support. Text SHOUT to 85258.
Mind.org.uk: Call the support line for mental health support on 0300 102 1234.
Confidentiality, feedback, and media enquiries
We handle all enquiries to CATCH Recovery through our parent company, Castle Craig Hospital Limited, with full discretion. We record some calls so that we can improve our service. We store written information securely for six months before deleting it, in line with GDPR guidelines. Nothing is shared without your consent.
If you have feedback about your experience with CATCH Recovery, or a concern you’d like to raise, visit the feedback and complaints page on our Castle Craig website for full details.
If you’re a journalist looking for clinical commentary on addiction or mental health, our team can help. Visit the media page on our Castle Craig website for more information.